1.2 We are committed to protecting the privacy of visitors to the website in accordance with the EU General Data Protection Regulation 2016 (GDPR) (the “Regulation”).
2.1 We collect personal information about you from personal details provided by yourself in relation to the service we offer. We do not collect any sensitive personal information such as information on your racial or ethnic origins, political opinions, religious beliefs, trade union affiliations, sexual life, health or criminal history.
3.1 We collect information which is necessary to:
3.1.1 provide the Services to you;
3.1.2 notify you of your Service order status; and
3.1.3 carry out internal administration and analysis.
3.2 We can also use that information to enhance your visit (if you have opted in to our newsletter) to our website by:
3.2.1 telling you about new products, new services and special offers;
3.2.2 tailoring your experience to your pet(s); and
3.2.3 informing you of changes in our website.
We will process your personal data for the purposes set out in clause 3 above. If, however, you have any queries or requests in relation to Data Protection/GDPR please notify our Business Manager at: PetShop Ltd, Unit A5 Business Park, 180 Masons Road, Stratford Upon Avon, CV87 9BY or support@PetShop.com.
We use our reasonable endeavours, to ensure proper storage and careful disclosure of your personal information in order that nothing improper happens to your private information. These security measures mean that we may occasionally have to ask you for proof of identity before we are able to disclose personal information to you.
- Confirmation that we are processing your personal data;
- A copy of your personal data; and
- You have the right to request we delete your personal data.